Privacy Policy

We may collect the following information from customers and website visitors:

• Name
• Email address
• Phone number
• Billing address
• Delivery address
• Dumpster rental details
• Requested delivery and pickup dates
• Payment-related information
• Messages, notes, or special instructions submitted through our website or forms
• Information related to your rental, including dumpster size, rental period, prohibited items, overages, service issues, and account history

We may also collect basic website usage information, such as browser type, device type, pages visited, and general website activity.

We use the information we collect to:

• Provide dumpster rental services
• Schedule delivery and pickup
• Contact you about your order
• Send confirmations, updates, invoices, receipts, or service notices
• Process payments
• Keep a payment method on file when authorized
• Charge for rental fees, overages, extra days, prohibited items, return trip fees, damage, or other authorized charges
• Respond to customer questions
• Improve our website and services
• Comply with legal, tax, accounting, and business obligations
• Protect our company, customers, equipment, and property

Payments may be processed through third-party payment processors, including Stripe or other payment service providers.

NOCA Dumpsters does not intentionally store full credit card numbers on our own website or ordinary business systems. Payment information may be securely processed and stored by our payment processor according to their security standards and privacy practices.

When you authorize us to keep a card on file, that authorization may be used for charges related to your dumpster rental, including but not limited to rental charges, overweight charges, disposal overages, additional rental days, blocked pickup fees, return trip fees, prohibited item fees, rejected or contaminated load fees, cleanup fees, dumpster damage, and other charges described in our Rental Agreement or Terms & Conditions.

We do not sell customer personal information.

We may share information only when necessary to operate our business, including with:

• Payment processors
• Scheduling or booking software providers
• Website hosting providers
• Email, phone, or communication providers
• Accounting or invoicing providers
• Disposal facilities, transfer stations, or service partners when needed
• Legal, tax, insurance, or professional advisors
• Government agencies or law enforcement when required by law

We only share information as needed to provide services, process payments, comply with the law, protect our rights, or operate our business.

By submitting your information, requesting service, or placing an order, you agree that NOCA Dumpsters may contact you by phone, email, or text message regarding your quote, order, delivery, pickup, invoice, payment, or service issue.

Message and data rates may apply if text messaging is used.

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no website, payment system, email system, or internet transmission is completely secure. Customers should avoid sending full credit card numbers, sensitive financial information, or highly sensitive personal information through ordinary email or unsecured forms.

We may retain customer information for as long as needed to provide services, maintain business records, resolve disputes, collect amounts owed, comply with tax and legal obligations, and protect our business interests.

Our website may use cookies, analytics tools, pixels, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and support website functionality.

You may be able to disable cookies through your browser settings, but some website features may not work properly.

You may contact us to request that we update, correct, or delete certain personal information, subject to our legal, tax, accounting, billing, and business recordkeeping obligations.

You may also unsubscribe from non-essential marketing emails if we send them.

Our website may link to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, contact us at:

NOCA Holdings LLC d/b/a NOCA Dumpsters
Email: Info@NocaDumpsters.com
Phone: 207-600-5550
Service Area: Southern Maine